When assisting a client with grievances, to whom should the nurse aide report the issue?

When assisting a client with grievances, it is essential for the nurse aide to report the issue to the nurse in charge. The nurse in charge is responsible for overseeing patient care and addressing any concerns that arise. They have the authority and the training to handle grievances appropriately, ensuring that the client’s concerns are taken seriously and investigated thoroughly.

The nurse can then relay the information to the relevant parties, whether it’s escalating to higher management such as the facility administrator or coordinating with other healthcare staff to address the issue effectively. This chain of communication helps maintain a structured process for resolving grievances while protecting the client's rights and ensuring their needs are met promptly and appropriately.